Polar Edge Air Conditioning — Cookie Policy

Last updated: 01/06/2026

As with most professional websites, polaredge.co.uk uses cookies — small files stored on your device — to help things run smoothly and improve your experience. This policy explains what we collect, how we use it, and why we sometimes need to store these cookies. We'll also explain how you can prevent them from being stored, though doing so may affect or "break" certain parts of the site.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site work properly, remember your preferences, and — where you've allowed it — understand how the site is used. Some cookies are set by us directly; others are set by third-party services we use, such as our website platform or payment provider.

2. Cookies We Use

The table below reflects what's actually in use on polaredge.co.uk. Strictly necessary cookies don't require your consent, as the site can't function properly without them. Everything else is only set with your permission.

Cookie

Purpose

Type

Duration

Website platform (Hostinger)

Keeps the site itself running correctly — page navigation, layout, security.

Strictly necessary

Session / up to 1 year

Stripe

Used during checkout to prevent fraud and process card payments securely.

Strictly necessary

Up to 1 year

The quote and booking tool itself (the interactive AC sizing and pricing widget) does not set any cookies — it keeps your answers in memory only for the duration of your visit, and this is cleared when you close or refresh the page.

3. Managing Your Cookie Preferences

Where cookies aren't strictly necessary, you'll be asked for your consent before they're set, and you can change your mind at any time. Most browsers also let you control or delete cookies directly through their settings — bear in mind that blocking strictly necessary cookies may stop parts of the site working correctly, such as checkout.

For general information on cookies and how to manage them in your browser, the Information Commissioner's Office (the UK's data protection regulator) has straightforward guidance at ico.org.uk/for-the-public/online/cookies, and aboutcookies.org covers browser-by-browser instructions.

4. Changes to This Policy

We may update this policy as the tools and services used on our site change. Please check back occasionally — the "last updated" date at the top will always reflect the latest version.

Contact Us

If you have any questions about this policy, email us at cool@polaredge.co.uk